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our client’s challenge

Creating a Code of Conduct is one thing, ensuring your suppliers are following it is another

The client was expanding and wanted to go beyond simply having a signed Code of Conduct.

With no prior experience conducting risk assessments and limited internal resources, they needed expert help.

Overtime and unregulated working hours in China were key concerns, and audit reports alone weren’t giving the full picture.

how we helped

Tools to turn policy into practice

We created clear, accessible materials to help suppliers understand the client’s Code of Conduct and supported the collection of key information from high-priority partners.

We then analysed available data and documentation to deliver a practical risk assessment with clear priorities for action.

what our client gained

From complex data to actionable insight

Building stronger supplier communication

A framework to repeat on scale

Audit reports are often long and difficult to interpret. We provided a clear summary of key risks, translated into next steps the client could act on.

Suppliers appreciated the clarity of the process, with several noting the presentation made the Code of Conduct more understandable. This opened the door to more productive conversations and set a strong foundation for future engagement.

Beyond the three suppliers assessed, the client now has a repeatable process they can use again and again, giving them confidence to expand their risk assessment work independently across the full supply chain.

the impact

From policy to partnership

The client gained a deeper understanding of supplier risks and a practical tool for action.

The work strengthened internal confidence, led to immediate supplier follow-ups, and gave the brand a stronger, more proactive approach to due diligence.

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Bergstrand critically assessed 3 of the client's most important suppliers

the takeaway

Due diligence requires more than a signature

A signed Code of Conduct is a great first step, but real impact comes from using it.

At Bergstrand, we help brands bring it to life by identifying real risks, supporting suppliers, and making sure your values are felt across your supply chain. We are here if your brand is ready to take the next step.

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